Returns & Exchanges
Complimentary Returns
More Kollektion accepts returns of unworn, unwashed, and undamaged merchandise for full refund or exchange within 30 days of original purchase. All tags must remain elegantly attached to the garment or accessory.
The Atelier Process
To initiate a return, contact our private client concierge. A prepaid bespoke courier label will be issued electronically. Items must be returned in their original packaging to guarantee their pristine condition during transit.
Bespoke & Made-to-Order
Please note that tailored masterpieces, customized signature leather items, and pre-ordered seasonal pieces are crafted specifically to your dimensions and cannot be returned or exchanged.